POWERING WHAT'SNET

IT infrastructure, cybersecurity and Microsoft 365 for Dubai businesses

Since 2012, Caticx has helped organizations across the UAE design, secure and run their technology, from managed IT and cloud to AI automation that keeps them ahead of what comes next.

See what we do

Why Caticx

One technology partner, accountable for all of it

Since 2012 Caticx has helped organizations across the UAE plan, build and run their technology. We specialize in critical IT services, especially IT security, with local engineers, certified processes and a single team that answers for the result.

All-in-one partnerInfrastructure, security, cloud, Microsoft 365 and AI under one contract.
Responsive supportMonitoring, helpdesk and on-site engineers across Dubai and the UAE.
Full visibilityClear reporting on tickets, assets, licences and security health.
Security built inISO/IEC 27001 certified processes behind everything we deliver.
2012Established in Dubai
2,500+Projects delivered
1,000+Microsoft clients
3Offices: UAE head office, Canada and India
Microsoft PartnerCertified Microsoft 365 and Azure engineers
ISO/IEC 27001Information security management
ISO 9001Quality management
About CaticxOur story, team and timeline
IT Infrastructure

Infrastructure engineered to never be the bottleneck

Data centers, networks and firewalls, servers and virtualization, structured cabling and ELV systems, designed, installed and maintained across the UAE.

  • Data center design and build-outs
  • Network, Wi-Fi and firewall
  • Servers, storage and virtualization
  • Structured cabling and fiber
  • ELV: CCTV, access control, PABX
  • Backup and disaster recovery
Cybersecurity

Security that stops threats before they cost you

Layered protection, testing and audits run on ISO/IEC 27001 certified processes, from the firewall to every laptop and inbox.

  • Next-generation firewalls
  • Endpoint protection and EDR
  • Email and phishing protection
  • Vulnerability assessments
  • Penetration testing
  • IT audit and compliance
Microsoft 365

Microsoft 365, set up the way Microsoft intended

Licensing, migration, security and daily administration from a Microsoft Partner supporting over 1,000 Microsoft clients.

  • Licence planning and billing
  • Email and file migration
  • Intune device management
  • Defender and MFA security
  • Teams and SharePoint
  • Daily mailbox backup
Managed Services

Your IT department, fully managed for a fixed yearly cost

IT AMC with helpdesk, on-site engineers, monitoring and preventive maintenance, so your team gets help fast and problems are fixed before they start.

  • Helpdesk and on-site support
  • Proactive monitoring and alerts
  • Patching and maintenance
  • Asset and licence tracking
  • Backup checks and restore tests
  • Monthly IT reporting
Cloud

Cloud that scales with you and stays recoverable

Migration to Microsoft Azure and cloud servers, managed cloud operations, and backup that is tested, not just scheduled.

  • Azure and cloud servers
  • Cloud migration
  • Managed cloud operations
  • Backup and disaster recovery
  • Virtualization
  • Website and app hosting
Digital Solutions

Digital products that bring customers to you

Websites, web applications, SEO and digital marketing built by the same team that runs your infrastructure, so performance and security come standard.

  • Website design and redesign
  • Web and mobile applications
  • E-commerce
  • SEO and local SEO
  • Social media marketing
  • Pay-per-click advertising

AI Automation & Integration

Put AI to work across your business. We implement Microsoft 365 Copilot, automate repetitive workflows and connect AI to your email, CRM, ERP and helpdesk, with security set up first.

Explore AI services
Copilot rolloutReadiness, permissions and training
Workflow automationOnboarding, approvals and reports
AI assistantsAnswers from your own documents
IntegrationCRM, ERP, helpdesk and Microsoft 365